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Frequently Asked Questions

General questions


How can we help you? Read our frequently asked questions.

  • What is e-Videns?

    DENSO e-Videns is a comprehensive vehicle inspection tool which provides an innovative new vehicle inspection method which contains combining driver interview, diagnostic trouble code scanning, life engine data retrieval, engine reference data comparison and visual inspection.

  • What are the benefits?

     

    e-Videns offers a quick and transparent vehicle inspection service for motorists. At the end of the vehicle inspection process, two reports will be generated by the system:

    •  A customer report with a summary of the abnormalities found and advices of any repairs or further trouble shooting needed
    • A mechanic report with more detailed information abouyt the status of the vehicle.

    Reports can be printed, shared with others, stored locally and will be saved in the cloud. The reports can be easily retrieved via the QR-code or via the e-Videns history search function.

  • What is the part number?

    The e-Videns-I package number is: EVI1010000.

  • What is the warranty period?

    The warranty period is 24 months.

  • Where can I purchase e-Videns?

    e-Videns is now launched in Europe. Register your interest to be notified. 

  • How much does it cost?

    e-Videns is now launched in Europe. Register your interest to be notified.